Contact us

If you're not sure who you need to speak to, start with our Customer Services team. They will be able to deal with your enquiry or put you through to someone more appropriate.

Please direct any general enquiries to 0845 777 5511 (between 9.00am and 5.30pm), or you can write to us at AXA Framlington, 7 Newgate Street, London EC1A 7NX. In order to improve our service, calls may be recorded.

If you have a specific query, then please click on one of the links on the left and our teams will be happy to assist.